Privacy Policy

1. Introduction

This Privacy Policy describes how MyMetrix LLC ("MyMetrix LLC," "we," "us," or "our") collects, uses, discloses, and protects information when you use the Napzmobile application for iPhone and Apple Watch (the "App"), our website atnapzapp.com (the "Site"), and any related services we make available (collectively, the "Services").

Napz is available for iPhone and Apple Watch, coming soon to the App Store. It is not available on Android.

By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services.

Napz is a rest-break timer and personal habit-tracking tool intended for general wellness and productivity. It is not a medical device and does not provide medical advice.

2. Who we are

Data controller: MyMetrix LLC
Postal address: 10030 Daybreak Gln, Parrish, FL 34219, United States
Support and privacy contact:support@mymetrix.co
Website:https://napzapp.com

For privacy-related requests, please email us from the address associated with your account when possible so we can verify your identity before completing certain requests.

3. Scope of this policy

This policy applies to:

• Information collected through the App on iPhone;
• Information stored in your account and synced through our cloud services;
• Information processed by third-party providers that help us operate the Services; and
• Basic technical information generated when you visit our public marketing Site.

This policy does not apply to third-party websites, apps, or services that may be linked from the Services or used to sign in to the App. Those providers process information under their own privacy policies.

4. Information we collect

The information we collect depends on how you use the Services, which features you enable, and which sign-in method you choose.

4.1 Account and authentication information

If you create or use an account, we and our authentication provider may process:

• Email address;
• Firebase user ID and authentication tokens;
• Display name, if provided by you or your sign-in provider;
• Email verification status;
• Authentication provider identifiers (for example, email/password, Sign in with Apple, or Google Sign-In); and
• Password reset and email verification request metadata.

Authentication is provided by Google Firebase Authentication. If you use Sign in with Apple or Google Sign-In, Apple or Google may share limited account information with us according to your choices and their policies.

4.2 Nap, history, and app activity information

When you use Napz, we process information you create or generate in the App, including:

• Planned, active, completed, and cancelled rest sessions;
• Selected nap type, planned duration, actual duration, start time, and end time;
• Wake method and related session settings;
• Selected soundscape or audio mix settings;
• Optional post-rest check-in ratings, notes, scores, and derived insights;
• Session source (for example, iPhone);
• Any optional heart-rate estimate fields associated with a session, where available; and
• Aggregated history, trends, and statistics calculated from your session data.

This information may be stored locally on your device and, when you are signed in, synced toGoogle Cloud Firestore so it can be available across your devices.

4.3 Preferences and settings

We store preferences you configure in the App, such as:

• Default nap type and custom duration;
• Remember-last-used nap preference;
• Wake, fade, and audio settings;
• Wait for Sleep enablement and related timing settings;
• Planned reminder settings;
• Apple Health sync preference; and
• Other in-app configuration options.

4.4 Subscription and purchase information

Napz offers optional Premium features through in-app subscriptions processed by Apple. We do not receive your full payment card number or complete billing credentials.

We and our subscription provider may process:

• Premium entitlement status;
• Product identifiers, package identifiers, and offering identifiers;
• Purchase, renewal, expiration, and restore status;
• Anonymous or pseudonymous customer identifiers linked to your account; and
• Subscription-related diagnostic or support information.

Subscription status is managed through RevenueCat, which is linked to your Firebase user ID when you are signed in. Apple processes payment, billing, refunds, and tax collection through your Apple ID.

4.5 Apple Health information

If you explicitly enable Apple Health integration, Napz maywrite completed rest-session records to the Apple Health app as sleep analysis entries.

Unless you separately grant read access through Apple’s permission system in a future version of the App, Napz is designed to request write-only Health permissions for this feature. We do not use Apple Health data for advertising, and we do not sell Apple Health data.

Apple Health data remains subject to Apple’s platform controls. You can review or revoke Health permissions at any time in iOS Settings.

4.6 On-device motion and rest timing

Optional features such as Wait for Sleep may use on-device motion estimates on your iPhone to decide when to start counting planned rest time. These estimates stay on your device for timing the session. They do not determine sleep stages and are not medical measurements.

4.7 Notifications and device permissions

If you enable notifications, Apple’s notification services may process device tokens and delivery metadata needed to send wake alerts and optional planned rest reminders. We do not use notifications for unrelated advertising.

The App may also request or rely on other Apple system permissions you control, including notifications, background audio, and HealthKit.

4.8 Technical, diagnostic, and security information

We and our service providers may automatically process limited technical information needed to operate, secure, troubleshoot, and maintain the Services, such as:

• Device type, operating system version, and app version;
• Language, locale, and time zone;
• IP address and general network information;
• Crash, error, and performance diagnostic data;
• Security logs and abuse-prevention signals; and
• Basic server and database operation logs.

We use Firebase Analytics (Google Analytics 4) in the App to understand aggregate product usage, such as app opens and nap session events. Analytics may process device identifiers, app version, and event metadata according to Google’s and Firebase’s policies. We do not use App analytics to sell personal information.

4.9 Website visitors

Our public Site is primarily informational. When you visit the Site, Firebase Hosting and related infrastructure providers may process basic request logs, such as IP address, browser type, requested pages, and timestamps.

We also use Google Analytics 4 on the Site to understand aggregate traffic (for example, page views and approximate geography). Google may process data such as IP address, device/browser information, and pages visited according to Google’s policies. We configure Analytics with IP anonymization where available. We do not use Site analytics to sell personal information or to serve third-party advertising on the Site.

If you email us, we receive the information you choose to include in your message and any contact details you provide.

5. How we collect information

We collect information:

• Directly from you when you create an account, configure settings, start or complete a rest session, submit a check-in, contact support, or make subscription choices;
• Automatically when you use the App, sync data, pair devices, or receive notifications;
• From Apple, Google, Firebase, RevenueCat, and other providers that help us authenticate users, process subscriptions, host data, or deliver platform services; and
• From your device when you grant permissions such as notifications or Apple Health write access.

6. How we use information

We use information to:

• Provide, operate, maintain, and improve the Services;
• Create and manage accounts and authenticate users;
• Store, sync, and display your rest history, preferences, and insights;
• Deliver timers, wake alerts, reminders, and soundscapes;
• Determine and provide Premium access, restore purchases, and manage subscriptions;
• Write completed sessions to Apple Health when you opt in;
• Respond to support requests, privacy requests, and account inquiries;
• Detect, investigate, and help prevent fraud, abuse, and security incidents;
• Comply with law, regulation, legal process, and enforce our terms; and
• Develop new features and understand how the Services are used in aggregate.

We do not sell your personal information. We do not use Apple Health data for advertising or marketing.

7. Legal bases for processing

Where applicable privacy laws require a legal basis, we rely on one or more of the following:

• Performance of a contract: to provide the Services you request, including account access, syncing, timers, and Premium features;
• Legitimate interests: to secure, maintain, troubleshoot, and improve the Services, prevent abuse, and communicate with you about support matters, balanced against your rights;
• Consent: for optional features such as notifications, Apple Health writes, or other permissions you can withdraw through device settings; and
• Legal obligation: where processing is necessary to comply with applicable law.

8. How we share information

We do not sell personal information. We share information only as described below.

8.1 Service providers

We use trusted providers to help us operate the Services, including:

• Google Firebase / Google Cloud: authentication, cloud database storage, Firebase Analytics, and related infrastructure;
• Apple: App Store billing, Sign in with Apple, HealthKit, notifications, and platform services;
• Google: Google Sign-In, if you choose that sign-in method;
• RevenueCat: subscription status, entitlement management, and purchase restoration support; and
• Hosting and infrastructure providers: website hosting, content delivery, and security services.

These providers process information on our behalf or under their own terms when you interact with their services directly. We require appropriate contractual and security protections where applicable.

8.2 Legal and safety reasons

We may disclose information if we believe in good faith that disclosure is necessary to:

• Comply with law, regulation, legal process, or governmental request;
• Enforce our Terms of Use or other agreements;
• Protect the rights, property, or safety of MyMetrix LLC, our users, or others; or
• Detect, prevent, or address fraud, security, or technical issues.

8.3 Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction subject to standard confidentiality protections and notice where required by law.

9. International data transfers

MyMetrix LLC is based in the United States. Our service providers may process information in the United States and other countries where they or their subprocessors operate. Those countries may have data protection laws that differ from the laws where you live.

Where required, we take steps designed to provide appropriate safeguards for cross-border transfers, such as contractual protections made available by service providers.

10. Data retention

We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

In general:

• Account, synced nap, preference, and related app data are retained while your account remains active;
• When you delete your account in the App, we delete associated synced user data from our cloud database, subject to limited residual copies in backups or logs for a reasonable period;
• Subscription records may be retained by Apple and RevenueCat according to their own retention practices;
• Apple Health records you choose to save remain in Apple Health until you delete them there; and
• We may retain limited information where necessary for security, fraud prevention, tax, accounting, or legal compliance.

11. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information, including access controls, encrypted transport, and provider security features. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your device, Apple ID, Google account, email account, and sign-in credentials.

12. Your choices and rights

Depending on where you live, you may have some or all of the following rights:

• Access the personal information we maintain about you;
• Request correction of inaccurate information;
• Request deletion of your account and associated synced data;
• Withdraw consent for optional permissions such as notifications or Apple Health;
• Object to or restrict certain processing where applicable law provides those rights;
• Request a portable copy of certain information, where applicable; and
• Appeal or complain to a supervisory authority where applicable law allows.

12.1 In-app controls

You can:

• Update preferences in the App;
• Manage notifications and Health permissions in iOS Settings;
• Manage subscriptions in your Apple ID subscription settings; and
• Delete your account and synced data in the App under Settings → Delete Account.

12.2 Contacting us

To make a privacy request, emailsupport@mymetrix.cofrom the email address associated with your account when possible. We may need to verify your identity before fulfilling certain requests.

13. U.S. state privacy notices

Residents of certain U.S. states may have additional rights under applicable state privacy laws. Depending on your state, these may include rights to know, access, delete, correct, or opt out of certain processing.

We do not sell personal information and do not share personal information for cross-context behavioral advertising. If that changes, we will update this policy and provide any required notice or opt-out mechanism.

To exercise state privacy rights, contactsupport@mymetrix.co. We will not discriminate against you for exercising rights granted by applicable law.

14. Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us and we will take appropriate steps to delete it.

15. Third-party links and services

The Services may rely on or link to third-party services such as Apple, Google, Firebase, and RevenueCat. Your use of those services is governed by their own terms and privacy policies. We encourage you to review those policies carefully.

16. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date above. If changes are material, we may provide additional notice where required by law.

Your continued use of the Services after an update becomes effective means you accept the revised policy, except where applicable law requires a different form of consent.

17. Contact us

Questions or privacy requests may be sent to:

MyMetrix LLC
10030 Daybreak Gln, Parrish, FL 34219, United States
Email: support@mymetrix.co